Frequently Asked Questions
Everything you need to know about our premium apparel and service.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental United States. Expedited shipping options are available at checkout if you need your items sooner.
What is your return and exchange policy?
We offer a 30-day window for returns and exchanges. Items must be in their original condition, unworn, and with all tags attached to be eligible for a full refund.
How should I care for my Camel City Mill garments?
To maintain the quality of our fabrics, we recommend machine washing on a cold, gentle cycle and laying flat to dry. Avoid using bleach or high heat in the dryer to prevent shrinkage.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International shipping rates and delivery times vary by location and will be calculated during the checkout process.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options including PayPal, Apple Pay, and Google Pay.
How can I track the status of my shipment?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to follow your package's journey in real-time.